Corfe Castle Holidays

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Self catering holiday cottages in Corfe Castle, Dorset

CONDITIONS OF BOOOKING

1. Contract
   1. Corfe Castle Holidays acts as an agent of the owner of the holiday accommodation and any contractual relationship exists solely between the client and the owner of the accommodation. The contract is formed when Corfe Castle Holidays receives and accepts a completed Booking Form together with a Booking Payment of one third of the total holiday price. In the case of payment by cheque any booking is provisional until such time as the cheque is cleared.
   2. The composition of the party must be shown on the Booking Form, and any subsequent changes must be notified in advance in writing. On no account may the stated maximum capacity of the property be exceeded without the prior agreement in writing of Corfe Castle Holidays, and additional members of the party may not camp in the garden.
   3. If any member of the proposed party suffers from a disability which might affect his/her ability to occupy the accommodation this must be declared to and discussed with Corfe Castle Holidays. As stated here, we will do our best to assist. A shower stool and a raised toilet seat are available on request at no charge.
   4. Corfe Castle Holidays reserves the right to refuse bookings. Single sex groups of young persons are not normally accepted.
2. Advertising Information
   Whilst every endeavour is made to ensure the accuracy of the advertising information and any information given by Corfe Castle Holidays, its employees, or agents, such information does not form part of any contract and no liability can be accepted for any inaccuracy or mis-statement contained therein.
   
   
3. Tenure
   1. Whilst every endeavour is made to ensure the accuracy of the advertising information and any information given by Corfe Castle Holidays, its employees, or agents, such information does not form part of any contract and no liability can be accepted for any inaccuracy or mis-statement contained therein.
   2. The accommodation will normally be let for whole periods of one week, usually from Saturday to Saturday, to a maximum of four consecutive weeks. Bookings for short breaks of up to 4 nights will be considered on request.
   3. Right of occupancy is dependant on guests abiding by these Conditions of Booking which are the conditions under which cottage owners and Corfe Castle Holidays accept their contractual obligations.
   
   
4. Prices
   Prices are shown separately, with information as to what is included in the price.
   
   
5. Bookings
   1. Bookings will only be accepted upon receipt of a completed Booking Form and Booking Payment of one third of the total holiday price.
   2. Provisional bookings will be accepted by telephone or e-mail and will remain open for seven days after which the accommodation may be re-let.
6. Payment
   1. Payment of the balance of the total cost of the holiday is due not later than 28 days prior to the start of the holiday. If such payment is not received the booking may be cancelled and the deposit forfeited.
   2. Payment by Visa or Mastercard credit/debit card is accepted. There is a surcharge.
7. Breakage Security
   A Breakage Security Payment of £50.00 is required, to be held against the possibility of damage or breakages or of a cottage being left unreasonably dirty or untidy. This must be prepaid with the balance of the cost of the holiday. A separate cheque is required which will be returned after the holiday, so long as there is no damage etc.
   
   
8. Cancellation
   1. Notice of any cancellation must be received by Corfe Castle Holidays in writing.
   2. In the event of a cancellation Corfe Castle Holidays will endeavour to re-let the accommodation on the same terms as existed and in such case a full refund will be given less an administration fee of £25.00. If the accommodation can only be re-let by accepting a reduced rent, the shortfall is also payable. If the accommodation cannot be re-let the full cost of the holiday is payable.
9. Holiday Cancellation Insurance
   1. Corfe Castle Holidays will take out Holiday Cancellation Insurance against clients having to cancel due to illness, bereavement, etc. The policy wording is included here. Cover is only available for clients booking from an address in the UK including the Channel Islands and the Isle of Man.
   2. In the event of a cancellation Corfe Castle Holidays will process a claim form and if successful will make a refund to the client. Clients may be required to provide supporting documentation (eg doctor’s note) as appropriate.
   3. Clients booking from overseas are strongly advised to make their own arrangements for cancellation insurance.
10. Accommodation
    1. The accommodation will not be available before 3:30pm on the day of arrival and must be vacated by 10:30am on the day of departure.
    2. The accommodation is cleaned and made ready for occupation prior to each guest arriving and guests are requested to leave the accommodation tidy and reasonably clean on departure.
    3. Any breakages or damages should be notified to Corfe Castle Holidays as soon as possible. Items of broken crockery etc should not be replaced.
    4. Corfe Castle Holidays will endeavour to ensure that the accommodation is fully equipped prior to guests taking occupation but will not be liable for any damaged, faulty, or missing equipment, or defects in the accommodation. Guests are requested to advise Corfe Castle Holidays as soon as possible of any damaged, faulty, or missing equipment, or defects in the accommodation, whereupon Corfe Castle Holidays will endeavour to arrange for a replacement or repair to be effected as soon as possible.
    5. The gardens of some cottages contain mature trees. Corfe Castle Holidays accepts no responsibility for injuries resulting from tree climbing, which can be dangerous.
    6. Any car parked at or close to any cottage let by Corfe Castle Holidays is so parked at the sole risk of the owner of the car.
    7. Bed linen must be used on all occupied beds in the accommodation. Sleeping bags etc, may not be used.
    8. If requested Corfe Castle Holidays will endeavour to locate and return to guests items left in the accommodation after departure. No liability for such items is accepted by Corfe Castle Holidays or the owner of the property. The cost of postage and packing will be payable.
11. Pets
    Guests may bring conventional domestic pets to some cottages and these are indicated in the cottage descriptions. There is a limit of one 'large' or two 'small' dogs per cottage unless specifically agreed in writing by Corfe Castle Holidays. Corfe Castle Holidays will decide whether a dog is 'large' or 'small'. Those considering bringing other pets must enquire to Corfe Castle Holidays. Intention to bring any pet must be declared on the Booking Form and the appropriate charge paid. Anyone bringing a dog is required during their stay to keep to the following 'rules': dogs are not allowed to go upstairs or sleep on beds; dogs may not climb onto settees or armchairs; dogs may not be washed in the bath or shower; towels provided may not be used to dry dogs (owners should bring their own); a dog must not be left alone in a cottage. Any pets will be solely at their owners' risk and owners must accept all liability for any damage or accidents caused by their pets.
    
    
12. Guests' Undertaking
    In making a booking through Corfe Castle Holidays guests undertake to occupy and use the accommodation for the purpose of a holiday; to occupy and use the accommodation carefully; to pay the cost of repairing or replacing any item lost or damaged during their occupancy of the accommodation if called upon to do so; not to do or permit to be done anything which may cause damage to the accommodation or disturbance or annoyance to the occupants of neighbouring properties; not to use the accommodation for any illegal or immoral purposes; not to do or permit to be done anything which may render invalid the insurance of the accommodation; not to waste electricity, water or gas; not to cause blockages in the pipes within the accommodation by allowing rags, nappies etc, to enter the pipes; and to permit the owner or the owner's agent together with or without workmen to enter upon the accommodation at any reasonable time upon reasonable notice, or at any time without notice in the event of an emergency.
    
    
13. Right to Cancel
    Corfe Castle Holidays reserves the right to cancel any booking if the accommodation becomes uninhabitable due to circumstances beyond its control. In such cases guests will be offered alternative accommodation or a full refund will be made. Corfe Castle Holidays or the owner will not be liable for any other losses or for any damages in such cases.
    
    
14. Clients' Risk
    The accommodation is occupied and used by the guests at their sole risk, and Corfe Castle Holidays or the owners accept no liability for any injury or illness to guests, their invitees, or licensees, or for any loss or damage to their property, unless caused by the negligence of Corfe Castle Holidays.
    
    

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